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Motor Vehicle Accident (MVA) Counselling

You Don’t Have to Navigate Recovery Alone

A motor vehicle accident can change your life in an instant. Beyond physical injuries, many individuals experience emotional, psychological, and cognitive challenges that can feel overwhelming and difficult to explain.

At Elpizo Counselling, we provide compassionate, culturally responsive, and trauma-informed support to help you recover—not just physically, but mentally and emotionally.

“If the family were a boat, it would be a canoe that makes no progress unless everyone paddles.”

~ Letty Cottin  Pogrebin, Family and Politicis

How an Accident Can Affect You

Even after the immediate shock has passed, you may notice:

  • Anxiety or fear about driving or being in a vehicle
  • Flashbacks, nightmares, or intrusive thoughts
  • Difficulty sleeping or concentrating
  • Irritability, mood changes, or emotional numbness
  • Depression or loss of motivation
  • Increased stress in relationships
  • Feeling “not like yourself”

These responses are common and valid. With the right support, healing is possible.

Our MVA Counselling Services

We offer specialized psychotherapy for individuals recovering from motor vehicle accidents. Our services are designed to support both short-term stabilization and long-term recovery.

We Support You With:

  • Trauma recovery (PTSD & acute stress)
  • Anxiety and driving-related fears
  • Emotional regulation and stress management
  • Adjustment to life changes post-accident
  • Chronic pain-related mental health support
  • Depression and loss of identity or routine
  • Cognitive and attention difficulties
  • Relationship and family strain

Some issues addressed in family therapy:

Our Approach

At Elpizo, we take a holistic and personalized approach to care. Your treatment plan is tailored to your unique needs, background, and goals.

We integrate evidence-based approaches such as:

  • Cognitive Behavioural Therapy (CBT)
  • Trauma-Informed Therapy
  • Emotion-Focused Therapy
  • Strength-Based and Client-Centered Approaches
  • Mindfulness and Regulation Strategies

We also bring a culturally responsive and faith-sensitive lens (if desired), recognizing the importance of identity, community, and spirituality in healing.

Direct Billing & Insurance Support

We understand that navigating the MVA claims process can be stressful.

We provide:

  • Direct billing to auto insurance providers (when applicable)
  • Assistance with required documentation and treatment plans
  • Collaboration with your rehabilitation team (e.g., case managers, physiotherapists, occupational therapists)

Our goal is to make the process as smooth as possible so you can focus on recovery.

Who We Work With

We support:

  • Drivers, passengers, cyclists, and pedestrians
  • Individuals recently involved in accidents
  • Those experiencing delayed emotional responses
  • Clients dealing with ongoing symptoms months or years later

Why Choose Elpizo Counselling for MVA Therapy?

  • Specialized MVA counselling in Ontario
  • Psychologist available for assessments
  • Direct billing through HCAI
  • Trauma-informed and culturally responsive care
  • Virtual therapy across Ontario
  • Collaborative care with your rehab team

MVA Intake Process (FSCO/HCAI – Ontario)

Starting therapy after an accident can feel confusing. We guide you through each step:

Step 1: Report Your Accident

  • Notify your auto insurance company
  • You will be assigned an adjuster

Step 2: Complete Initial Forms

  • OCF-1 (Application for Accident Benefits)
  • OCF-3 (Disability Certificate, completed by a healthcare provider)

Step 3: Contact Elpizo Counselling

  • Book your intake appointment
  • Provide your claim number and adjuster information

Step 4: Assessment & Treatment Plan

  • We complete an initial assessment
  • Submit an OCF-18 Treatment Plan through HCAI

Step 5: Begin Therapy

  • Once approved, therapy sessions begin
  • We provide ongoing updates to your insurer as required

Start Your Healing Journey

Recovery is not just about getting back to where you were, it’s about regaining a sense of safety, control, and hope.

We are here to walk with you every step of the way.

Start your recovery today with expert auto accident therapy.

Our reunification program is designed to:

Our Counselling Process

Complete Intake Form

You will be matched and assigned your therapist

Welcome to your healing journey

FAQs About Family Counselling

Family sessions are 90 minutes and range between $250 to $270 plus HST as the federal government charges taxes on Psychotherapy. Fees vary depending on who you are seeing. 

Family Reunification sessions can be conducted at your home/community, in-person at the office or virtual. In home visits will need to be discussed as it carries additional costs.

After the initial 2-3 sessions of gathering information, intake, hearing your presenting issues, goals, assessments etc., your therapists will give you some feedback and collaborate with you on the therapeutic plan and the number of sessions you might need. We believe in treatment plans that are adaptable, flexible and creative so that they can be adjusted as outcomes are accomplished.

Counselling for Children

Children are not as verbal as adults and they act out their emotions through play, behavior, in dreams, night terrors etc. Our aim is to help children understand what is happening, and how they are not alone and give them tools that can help with unhealthy behaviors. We use various creative and play informed interventions to understand the issues the child is facing.

Such process can take longer than adult clients that come in and know what they want.

Children are offered a safe space and an empathetic ear while providing tools to bring about change in thoughts, feelings, and behaviors. We help children focus on resolving conflict, understanding their own thoughts and feelings, and on thinking of new solutions to their daily problems.

Therapy can help your child:

…and much more – there is no WRONG reason to come for counselling!

Family counselling with elpizo counselling

Counselling for Teens/Youth

Disorientation or discovery may take the front stage for many adolescents. Adolescence is a transitional and developmental stage from childhood to adulthood that encompasses a variety of psychological and physical changes. Questions related to independence and identity are at the core, and teens are often faced with choices about academics, friendship, sexuality, drugs and alcohol use. Teens are very much focused on themselves during this period of their life and tend to be preoccupied with self-judgement or fear of judgement of others. Peers are of prime importance and family life and relationships can become challenging and conflictive. Anxiety is a normal reaction to all such changes, but it can become overwhelming and cause significant distress and mental health concerns.

Therapy can help teens/youth:

…and many other challenges that this age group brings.

counselling for teens and youth Elpizo Counselling Services

FAQs About Children/Youth Counselling

Sessions 1-3 are used to understand the presenting challenges, gather history, conduct baseline assessments and collaborate on developing a customized treatment plan that best suits your needs to accomplish the outlined goals.

Sessions are typically an hour in length, though shorter sessions (25-40 minutes) are available when appropriate for younger children. Working with children and youth can take longer than adult sessions as young people struggle with verbalizing their emotions and may take more time in processing. 

We use play-based therapy, which seems like an ordinary playtime, but it is more than that. We utilize role playing, art, music, sand, and games to observe and gain insights into the child’s problems. The therapist helps the child explore emotions and deal with unresolved trauma. Through this form of therapy, children can learn new coping skills to redirect inappropriate behaviors.

The fee could range between $130 to $190 for individual plus HST as the federal government charges taxes on Psychotherapy. Fees vary depending on who you are seeing. 

The office is in Milton on Main St for in-person sessions.
Sessions are by appointment only; we are unable to accommodate walk-ins.
Clients come to us from nearby cities such as Mississauga, Brampton, Oakvile, Burlington, Halton, Peel, and the Greater Toronto Area. However, we provide services virtually to all cities in Ontario and provinces in Canada that are unregulated, and countries that are also unregulated.

Professional Help,
When You Need It.