Contact Us

To help us respond accurately, please complete the form on this page as fully as possible. If you need assistance with the intake process, call or email our Client Care team using the information below.

Elpizo offers in-person counselling at our Milton office and virtual counselling across Ontario, where clinically appropriate. If you will be physically outside Ontario for an appointment, please contact Client Care in advance so we can confirm whether your clinician is permitted and insured to provide services in that jurisdiction.

Elpizo Counselling Services

192 Main St E, Lower Level
Milton, ON L9T 1N8, Canada

Client Care Hours
Monday–Thursday: 9 AM – 6 PM
Friday: 9 AM – 4 PM (Calls ONLY)

Therapy Appointment Hours
Monday–Thursday: 9 AM – 9 PM (February – October)
Fridays: 9 AM – 3 PM (November – January)
Saturdays: CLOSED
Sundays: By Inquiry ONLY

We endeavor to respond to your request during business hours.

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We aim to respond within one business day during Client Care Hours.

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Please do not include detailed client or health information in this form. A member of our Client Care team will follow up with you privately.

Visiting Elpizo Counselling

Parking: Free parking is available on Main Street and Mary Street.
Accessibility: Our office is located one flight down, accessible by stairs only. We understand this may not work for everyone. Please reach out, and we’ll find a way that works for you, including virtual sessions.
Before your visit: Please arrive a few minutes early. If you need any accommodation, contact Client Care in advance and we’ll do our best to support you.